Hotel Hell, Ortisei ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Via Promeneda 3, Ortisei, Italy, 39046

Hotel Hell, a 4-star Ortisei hotel rated 9.0/10 on Booking.com, features cozy rooms and easy access to outdoor activities, including skiing and biking. Guests can enjoy a wellness area, family-friendly amenities, and a restaurant offering local cuisine.

Rooms & Amenities

Hotel Hell offers approximately 30 rooms across four categories, including Standard, Superior, Junior Suite, Family Room, and Palmer Suite, all emphasizing alpine-style charm with ample wooden decor. Each room is equipped with soundproof walls, flat-screen TV, and minibar.

Dining Options & Local Cuisine

The hotel's restaurant serves homemade but light, balanced and healthy dishes in two dining rooms, allowing families to enjoy meals without disturbing other guests. Nearby dining options include Vives, Cascade, and Ustaria da Checco.

Leisure & Wellness

Leisure options include a wellness area with a sauna, steam bath, and fitness facility equipped with Nautilus and Techno Gym machines. The large aquatic center 'Mar Dolomit' is adjacent and offers free access to guests, including a 25-meter pool and children's areas.

Location & Activities

Hotel Hell is well-situated for outdoor activities, with ski lifts nearby providing access to the Alpe di Siusi slopes. The Church of St Anthony, a small Renaissance monument, is just 0.5 miles away, adding to the cultural experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room Attic

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Superior Double or Twin Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Standard Double or Twin Room

Max:

2 persons

16 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Ortisei600 m

Airports

Bolzano (BZO) 40.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Spa Access

“The free access to the spa pools next door made our stay truly nice, especially enjoying the outdoor swimming on a warm day.” view full review

Delicious Dining

“The restaurant offered an innovative menu with dishes I had never experienced before, all served in a beautiful setting.” view full review

Stunning Room Views

“My room featured a huge balcony with amazing views of the town, making it a perfect spot to relax.” view full review

Impressive Breakfast

“The buffet breakfast was beyond my expectations, offering a wide variety of delicious options to start the day.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski to door
Ski storage
Lift
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Golf course
Billiard tables

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area
Game room

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa lounge
Steam room
Jacuzzi

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Promeneda 3, Ortisei, Italy, 39046

Map view

Via Promeneda 3, Ortisei, Italy, 39046

City landmarks

Chiesa di Sant'Udalrico

690 m

Unnamed Road

Rasciesa funicular

1.0 km

Str. Val d'Anna

Funivie Seceda Spa

740 m

Chiesa di Sant'Anna

640 m

Gallery

Art52 Esposizione

800 m

Bridge

Ponte Pedonale Setil

640 m

Piazza S. Durich

Parish church of Urtijei

700 m

Church

Church of San Giacomo

2.4 km

Str. Val d'Anna

Adventure Park & Fly Line

930 m

Church

Chiesa Santa Cristina di Bolsena

1.9 km

Str. Arnaria

Dolomiti Superski

2.1 km

Garden

Rosarium

2.9 km

Church

Parrocchia Santo Leonardo

3.2 km

Monte Pana

3.7 km

Centro Storico di Santa Cristina Valgardena

3.7 km

Ski Area

Val Gardena

3.7 km

Strada Pana

Sentiero naturalistico Troi Unika

3.6 km

Val Gardena Active

3.7 km

Strada Pana

Cascata Waterfall

3.8 km

39047 St. Christina in Gröden

Cima Pitsch Berg

3.9 km

Mall

DESPAR S. Cristina

3.9 km

Gallery

Galleria Doris Ghetta

4.0 km

Str. Pinei

Passo Pinei Castelrotto Bolzano

4.2 km

Castle

Castel Gardena

4.7 km

Nearby

Via Rezia

Ortisei: Zona Pedonale

280 m

Church

Church of Sant'Antonio

360 m

Via Setil

Funivie Ortisei

520 m

Museum

Museo Gardenia

420 m

Strada Rezia

Biennale Gherdeina VI

570 m

Store

DESPAR Dolomiti

530 m

Restaurants

Vives

310 m

Via Rezia 231

Cafe SoViSo

410 m

Rezia Platz

Bar Haiti Apres Ski

280 m

Via Rezia 115

Vedl Mulin

360 m

Via Rezia 142

Panificio Hofer

350 m

Via Rezia

Avesani gastronomia

680 m

Str Rezia 106

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Spacious rooms

Great location

Limited dining options

Service needs improvement

8.0/10

Great

Rooms

8.0

Location

9.0

Service

8.0

Dining

7.6

Charles

United States, January 2024

8.2/10

The hotel offers spacious rooms behind reception with balconies and a small bar fridge, providing a comfortable and clean stay until 2 pm. The service can be low key at times, particularly with shuttling to-and-from lifts, but it offers various amenities like room service, housekeeping, and valet parking. The location is very convenient, just a short walk from the town and cable ways, ensuring a pleasant experience without noise disturbances. The dining experience is satisfying, with a good selection and service, although the breakfast can be improved. Overall, the hotel provides a great value for money with its clean and comfortable rooms, friendly staff, and excellent location.

Rooms

9.0

The rooms were comfortable, clean, and spacious with balconies.

Service

7.0

The service was good overall, with various amenities available.

Location

9.0

The location was exceptionally convenient for exploring the town and accessing cable ways.

Dining

8.0

The dining experience was satisfactory with good service, although the breakfast options could be expanded.

Facilities

8.0

The hotel offers a range of facilities to enhance guests' comfort and convenience.

Liz

United Kingdom, December 2023

8.4/10

The hotel offers stunning views of the nursery slope, but the rooms can get quite hot. The staff struck a perfect balance between being attentive and giving guests space. The location is ideal for exploring the town and accessing the cable ways, with the added charm of the nursery slope excitement. The dining experience provides a good selection for breakfast. The hotel has excellent facilities catering to various needs.

Rooms

8.0

The rooms were a good size with fantastic showers, but they can get quite hot like an oven.

Service

9.0

The staff were friendly and helpful, striking a perfect balance between being attentive and giving guests space.

Location

9.0

I enjoyed being close to the town center and the cable ways, with the added entertainment of the nursery slope.

Dining

7.0

The breakfast offered a typical selection of cereals, pastries, and more, a good start to the day.

Facilities

9.0

The hotel offers a range of facilities ensuring a comfortable stay for guests.

William

United States, November 2023

7.6/10

My stay at the hotel was quite mixed. The rooms were like an oven with a balcony view facing towards the Sella Ronda/Sassalungo mountain area, very comfortable overall, with a great view and parking next to the entrance. However, the quality of the rooms varied so much that I had to check they were both superior rooms.

Rooms

7.0

The rooms were comfortable and had a great view, but quality varied.

Service

8.0

The service was very friendly and proactive, but they lacked attentiveness in some areas.

Location

9.0

The location was very close to the center of the village without much noise or fuss, offering a pleasant atmosphere.

Dining

6.0

The dining experience was decent with a typical selection, nothing too remarkable.

Facilities

8.0

The facilities were good overall, offering a satisfactory experience.

Luis

United States, November 2023

7.6/10

The hotel offers spacious and beautifully furnished rooms with all the needed comforts, plenty of hooks for ski clothes, and comfortable beds with down comforters. While the room was clean and comfortable, the service could be more attentive and personalized to enhance the overall guest experience. The location, however, is perfect, close to the village center without the noise, and with a giant deck overlooking stunning sunsets. The dining experience was sufficient but limited in options.

Rooms

8.0

The rooms were spacious, large, and beautifully furnished in typical Tyrolean style.

Service

6.0

The service was low key, lacking some attention to detail and personalized care but was friendly overall.

Location

9.0

The hotel's location is very close to the center of the village, providing entertainment and easy access to cableways and motorways.

Dining

7.0

The dining consisted of a typical selection of cereals, yogurts, cheese, and pastries, offering homemade cakes but with a bit limited variety.

Facilities

8.0

The hotel offers various amenities like room service, housekeeping, laundry, valet parking, and tours/ticket assistance to cater to guests' needs.

Spacious rooms

Limited dining options

Catherine

United Kingdom, November 2023

8.4/10

I was thrilled with my stay at this hotel, especially considering it was half the price of others. The room was a bit hot initially, but we managed by keeping the balcony door open for a breeze. The service was exceptional, with staff who were not only friendly and helpful but went out of their way to ensure our comfort. The location was perfect, close to all the action but still peaceful. The dining options were decent, offering a good variety. Overall, a great value for the money spent!

Rooms

8.0

The room was initially hot, but we managed by keeping the balcony door open for a breeze. Overall, it was comfortable and well-equipped.

Service

9.0

The staff were friendly and went above and beyond to assist with anything we needed. Their kindness and helpfulness made our stay even more enjoyable.

Location

9.0

The hotel's location was ideal, close to the village center but away from any noise. We enjoyed watching the fun activities on the nursery slope, adding to the holiday vibe.

Dining

8.0

The dining options were good, offering a decent selection to start the day. The breakfast spread was satisfying and fueled our day of activities.

Facilities

8.0

The hotel offered all the essential facilities needed for a comfortable stay, ensuring guests had a pleasant experience.

John

United Kingdom, October 2023

8.0/10

The hotel is ideally located near the nursery slopes, offering a captivating view, but the rooms tended to be too hot, requiring us to keep the balcony door open to cool down. The service was top-notch, with staff going above and beyond to assist guests. The dining experience featured a delightful selection of dishes, but the pricing seemed a bit high. Overall, a cozy hotel with friendly service in a prime location for ski enthusiasts.

Rooms

7.0

The rooms were charming, but too warm, necessitating the balcony door to be left open for cooling.

Service

9.0

The staff was extremely attentive and accommodating, ensuring a pleasant stay.

Location

8.0

Perfectly situated near the nursery slopes, providing entertainment and easy access to skiing activities.

Dining

8.0

The dining options were delicious, though slightly pricey, offering a good variety of dishes.

Facilities

8.0

The hotel offers all necessary amenities for a relaxing stay.

Dan

United Kingdom, June 2023

9.2/10

I absolutely loved my stay at this hotel! The rooms are spacious, beautifully furnished in traditional Tyrolean style, and incredibly clean. The service was top-notch, with the staff being incredibly friendly and attentive. The location is perfect, close to the village center but without any noise disturbance. The dining experience was delightful, offering a wide variety of delicious breakfast options. The facilities were outstanding, making my stay even more enjoyable.

Rooms

9.0

The rooms are large, beautifully furnished in typical Tyrolean style, and immaculately clean. I particularly enjoyed the view over the nursery slopes and the balcony.

Service

9.0

The staff here are exceptionally friendly and proactive in ensuring their guests are well taken care of. It was a pleasure to experience such warm hospitality.

Location

10.0

The location couldn't be better! Just a few minutes' walk to the town and gondola lifts, perfect for families looking to be close to the ski school. The gigantic deck with a sunset view was a bonus.

Dining

9.0

The breakfast spread was splendid, offering everything from cheese and bread to fresh fruits and scrambled eggs. A wide variety and great quality that set the tone for a fantastic day.

Facilities

9.0

The hotel boasts excellent facilities that catered to all my needs. From the gym to the spa, everything was well-maintained and added to the overall experience.

Scrupulously Clean Rooms

Long Walking Distance to Cabin Station

Clifford

United Kingdom, May 2023

7.8/10

My stay at the hotel was comfortable and clean, with a big bathroom and a large terrace offering a wonderful view, although the location required a short walk to the cabin station. The service was satisfactory, with polite staff who provided good advice for activities. The hotel's proximity to the village center without noise was a plus. The dining experience was enjoyable with a variety of options. Overall, a pleasant stay with some minor inconveniences.

Rooms

8.0

The room was comfortable and clean with a large terrace and a great view.

Service

7.0

The staff were polite and offered helpful advice, although some seemed inexperienced.

Location

9.0

The hotel is conveniently close to the village center without the noise, requiring a short walk to the cabin station.

Dining

8.0

The dining options were varied and enjoyable, offering a pleasant experience.